Nowadays,
hospitals and care settings in the US are deploying care management technology to
reduce the rate of hospital re-admissions. The use of the population health
management solutions enables multispecialty practices and healthcare organizations
to ensure appropriate follow-ups for discharged patients.
It
is a common trend in the US for most big healthcare practices to employ various
hospitalist programs to separate inpatient from outpatient care and to regulate
the presence of the discharged patients in hospital. These huge healthcare practices are keen to
implement various software and applications to provide quality care and boost
productivity. Outpatient portal solution for hospitals is
one of these initiatives that help providers to have full access to patient records while maintaining a constant
communication with the primary care physician.
Some
providers are using SaaS applications, mobile patient portal solutions and other
Healthcare IT software to identify gaps in care, communicate with patients
regarding preventative or chronic care, automate care management, and measure
effectiveness in population health management. With the help of these measures,
the hospital staff is able to contact their discharged patients on a daily
basis and assess their health and well-being, especially patients with two or
more chronic diseases. The number of contacted patients can go up to 14 to 40 everyday
depending on the size of healthcare settings. According to Claudia Webb, Executive
Director of Elmhurst Clinic on care management solutions, “By precisely
targeting patients at high risk for readmission and automating outreach to
them, regular follow-ups allow our staff to spend less time attempting to
contact discharged patients and more time providing specific care to those in
need.”
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